Privacy Policy

Ember Services ("we", "us", "our") is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

1. Information we collect

We may collect and process the following data about you:

• Information you give us. This includes information provided at the time of registering to use our site, subscribing to our service, posting material, or requesting further services. We may also ask you for information when you report a problem with our site.
• Information we collect about you. With regard to each of your visits to our site we may automatically collect technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
• Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide.

2. How we use your information

We use information held about you in the following ways:

• To carry out our obligations arising from any contracts entered into between you and us.
• To provide you with information, products or services that you request from us.
• To notify you about changes to our service.
• To ensure that content from our site is presented in the most effective manner for you and for your computer.

3. Legal basis for processing

Under the UK General Data Protection Regulation (UK GDPR), we rely on the following legal bases:

• Contract: Where processing is necessary for the performance of a contract with you.
• Legitimate interests: Where processing is necessary for our legitimate interests, provided your interests and fundamental rights do not override those interests.
• Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
• Legal obligation: Where we need to comply with a legal or regulatory obligation.

4. Data retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

5. Your rights

Under data protection laws you have rights including:

• Your right of access — You have the right to ask us for copies of your personal information.
• Your right to rectification — You have the right to ask us to rectify personal information you think is inaccurate.
• Your right to erasure — You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing — You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing — You have the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability — You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at dupe@emberservices.co if you wish to make a request.

6. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.

7. Changes to this policy

We may update this privacy policy from time to time. Any changes we may make to our privacy policy in the future will be posted on this page.

8. Contact us

If you have any questions about this privacy policy or our privacy practices, please contact us at: dupe@emberservices.co.