Frequently asked questions
Everything you might want to know before booking.
If your question is not answered here, send us a note on the contact page and we will reply the same day.
We are based in South West London and cover the surrounding boroughs, including Clapham, Putney, Wimbledon, Richmond, Battersea, and Fulham. For sites slightly further afield, get in touch and we will let you know straight away whether we can serve you well.
Boutique gyms and fitness studios, yoga and pilates studios, wellness clinics, spas and saunas, design led offices, and showrooms. In short, client facing spaces where standards and consistency are visible to your members and visitors.
Pricing is based on the type of space, the floor area in square metres, and how often you would like us to attend. You can build a transparent estimate yourself on our pricing page. Final quotes are confirmed after a short site visit so you never get a surprise number.
Yes. Every visit includes our own colour coded microfibre, plant based products as standard, hospital grade disinfectants where required, and commercial vacuums. You do not need to provide anything unless you would prefer us to use a specific brand.
Absolutely. We use pH neutral hardwood care for studios, plant based products for everyday surfaces, and BS EN 14476 compliant disinfectants for clinical environments. We document the products used so your compliance binder stays audit ready.
All high touch surfaces, glass and mirrors, washrooms restocked and disinfected, kitchens and break areas, vacuuming and floor care suitable for the surface, waste removal, and a written checklist confirming what was completed.
Yes. Most of our clients prefer evenings, early mornings, or weekends so the space is presentable when their members and customers arrive. We tailor the schedule to your busiest hours.
After a site visit we can usually begin within five to ten working days. Urgent turnaround for one off deep cleans is sometimes possible within 48 hours, depending on availability.
Yes. We carry full public liability and employer's liability insurance. Certificates are available on request before your first visit.
We work to a documented checklist with photo verification. If you are not happy with anything specific, let us know within 24 hours and we will return to put it right at no extra cost.
Want a cleaner, more consistent space?
Book a short walkthrough and we'll suggest a practical cleaning setup for your business.
Book a walkthrough